Privacy Policy for XTrans - Translate & Chat
Last Updated: March 10, 2026
1. Introduction
XTrans ("we," "us," "our," or "Company") provides the XTrans - Translate & Chat application (the "App") as a free service. This Privacy Policy explains our practices regarding the collection, use, and protection of your information when you use our App.
We are committed to protecting your privacy. Please read this Privacy Policy carefully to understand our views and practices regarding your personal data and how we will treat it.
2. Information We Collect
2.1 Information You Provide
- Translation Requests: When you use the App to translate text, the text you input is sent to our translation API service for processing. This text is necessary to provide the translation service you request.
- User Preferences: Settings such as your selected source and target languages, font size, and theme preferences (light/dark mode) are stored locally on your device.
- Clipboard Content: When you use the floating bubble feature, the App reads your device's clipboard to auto-detect and translate content. This clipboard content is processed locally and through our translation API only for translation purposes.
2.2 Automatically Collected Information
- Device Information: We may collect basic device information such as device model, operating system version, and app version for crash reporting and analytics purposes.
- Log Data: When the App crashes or encounters errors, technical log data is collected to help us improve the App's stability and performance.
- Usage Analytics: We collect anonymized usage statistics about App features accessed, translation languages used, and general feature usage patterns to enhance the App's functionality.
2.3 Information We Do NOT Collect
- We do NOT collect your personal identity information (name, email, phone number) unless you voluntarily provide it.
- We do NOT collect your location data.
- We do NOT collect device advertising ID.
- We do NOT sell or share your personal data with third parties for marketing purposes.
3. How We Use Your Information
We use the information collected for the following purposes:
- Providing Services: To deliver translation services and enable the functional features of the App.
- Improving Services: To analyze usage patterns, identify bugs, and improve the App's performance and user experience.
- Technical Support: To respond to technical issues and crashes reported by users.
- Compliance: To comply with applicable laws, regulations, and legal requests.
4. Data Retention
- Translation Requests: Your translation text is not permanently stored on our servers. It is processed and discarded immediately after translation is completed.
- User Preferences: Your local settings are stored only on your device until you uninstall the App or clear the App's data.
- Crash Reports and Analytics: Anonymized technical data is retained for up to 90 days for analysis and improvement purposes.
5. Third-Party Services
Our App uses third-party translation APIs to provide translation services. These third parties may collect certain information as described in this policy:
- Translation API Providers: Your translation text is transmitted to third-party translation service providers. These providers maintain their own privacy policies, and we encourage you to review them. We have selected reputable providers that comply with international data protection standards.
- Analytics Services: We may use third-party analytics services to collect anonymized usage data. These services do not have access to personally identifiable information.
Note: We are not responsible for the privacy practices of third-party services. Please review their privacy policies independently.
6. Data Security
We implement appropriate technical and organizational security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encrypted transmission of translation requests using HTTPS.
- Limited data retention policies.
- Regular security updates and maintenance.
However, please be aware that no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee absolute security.
7. Data Processing and International Transfers
Your information may be transmitted to, transferred to, and stored in countries other than where you reside, including countries that may not have the same data protection laws as your country of origin. By using the App, you consent to such transfers.
8. User Rights
Depending on your location, you may have certain rights regarding your data:
- Access: You can access your local settings and usage data stored on your device through the App's settings menu.
- Deletion: You can delete the App and all locally stored data by uninstalling the App or clearing the App's data through your device settings.
- Opt-Out: You can disable specific features such as crash reporting or analytics through the App's settings (if available).
If you have questions about your data or wish to exercise your rights, please contact us at the address provided in Section 11.
9. Children's Privacy
The App is not intended for children under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If we become aware that we have inadvertently collected such information, we will take steps to delete it promptly.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the revised Privacy Policy in the App and updating the "Last Updated" date above. Your continued use of the App following the posting of revised Privacy Policy means that you accept and agree to the changes.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:
Please allow up to 30 days for us to respond to your inquiry.
12. Compliance with Laws
This Privacy Policy complies with:
- Google Play Store Developer Policy
- GDPR (General Data Protection Regulation) for users in the European Union
- CCPA (California Consumer Privacy Act) for users in California
- Other applicable data protection laws and regulations